Girls Retreat FAQ
IS THERE AN AGE LIMIT FOR PARTICIPANTS?
We only allow females aged 18 years old and above to join as this retreat has been lovingly curated with a theme and flow that are mostly relevant for adult women.
CAN I CHOOSE WHO I'M ROOM MATES WITH?
Room allocations will be done at random to foster new and meaningful connections amongst our retreat participants. However, you may put in a request by emailing us at hello@avaretreats.com. Do note that the requested room mate needs to be a fellow participant as well.
AM I ALLOWED TO BRING FAMILY MEMBERS E.G SPOUSE/CHILDREN?
The all-inclusive package is limited to Girls Retreat participants only. Any additional room booking for family members needs to be self-arranged. Do note that normal charges apply i.e based on the hotel website’s rate and package.
I'VE PURCHASED MY TICKET. WHAT SHOULD I EXPECT NEXT?
We’ll be reaching out via email closer to the event date to furnish you with further details necessary before you make your way to the retreat.
WHAT DO I NEED TO PACK FOR GIRLS RETREAT 2025?
We highly encourage you to pack 3D2N worth of modest day clothing, comfortable shoes, modest nightwear (e.g pajama set/caftan) for the special sharing session with AVA on Day 2, prayerwear, and a notebook & pen (do note hotel notepads and pens are also available for usage). You can also bring your Quran as we have a Qiyamullail session, but this is totally optional.
I CAN'T MAKE IT FOR THE HOTEL CHECK-IN BETWEEN 3PM - 7PM. WHAT SHOULD I DO?
No worries, do inform us prior to your arrival so the team can make the necessary arrangements to cater to you accordingly.
I'VE PURCHASED MY TICKET BUT I CAN'T MAKE IT LAST MINUTE. CAN I GET A REFUND?
All payments made are strictly non-refundable under any circumstances, including cancellations due to personal reasons, travel disruptions, or changes in schedule.
Once the booking is confirmed, the full amount is considered forfeited, and no refunds will be issued, regardless of the reason for cancellation.
However, your booking is transferrable to any other parties, provided, that the transfer is notified to, and acknowledged by the event organiser atleast 72 hours prior to the event day.
I'M DRIVING TO THE HOTEL. WILL THERE BE PARKING?
Yes! The hotel offers self-parking for up to 400+ vehicles on a first-come first-serve basis with only Touch N’ Go and debit/credit cards (Visa & Mastercard) accepted upon entry. In-House guests are eligible for FREE parking upon validation of Touch N’ Go and debit/credit cards before exiting the hotel parking.
Guests will be briefed on card validation towards the end of the event so you’ll know how to get your cards validated accordingly.
The hotel also offers a valet service with a flat-rate of RM45 per day for in-house guests.
DO YOU PROVIDE CHAIRS DURING PRAYER TIMES FOR ELDERLIES, PREGNANT WOMEN AND THOSE WITH DISABILITIES?
Yes, we’ve got you covered. Your comfort is our top priority.
I MIGHT BE ON MY MENSES DURING THE EVENT. AM I STILL ALLOWED TO JOIN?
You definitely can! No issues at all.
CAN I STAY IN MY ROOM IF I'M SUDDENLY UNWELL?
We’d highly encourage you to take the break you need. Enjoy the hotel room and the offered hotel amenities to heal and relax. Please let us know should you need anything.
WHERE DO I DIRECT ANY FURTHER ENQUIRIES?
You can DM us on Instagram @avaretreats, or email us at hello@avaretreats.com.